p111 Privacy Policy
– Your Data, Our Responsibility

1. Introduction

This Privacy Policy ("Policy") describes how p111 ("p111", "we", "us", "our") collects, uses, stores, discloses and otherwise processes the personal data of individuals ("you", "User") who access or use the p111 platform at https://p111.asia, including all associated services, products and features (collectively, the "Platform").

By registering an account, making a deposit or otherwise using the p111 Platform, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use the p111 Platform.

This Policy forms part of the overall agreement between you and p111 and should be read alongside the Terms & Conditions and the Responsible Gaming Policy.

2. Data Controller

p111 is the data controller in respect of personal data collected through the Platform. As data controller, p111 determines the purposes and means of processing your personal data in accordance with applicable data protection legislation.

If you have any questions about how p111 processes your data, you may contact us at [email protected]. All data-related enquiries are handled by the p111 compliance team and will be acknowledged within a reasonable timeframe.

3. Personal Data We Collect

p111 collects the following categories of personal data from users of the Platform:

• Identity Data: Full name, date of birth, gender, nationality and government-issued identification details (e.g., Pakistani CNIC number, passport number);
• Contact Data: Email address, mobile phone number and residential address (city, province, postal code, country);
• Financial Data: Payment method details (e.g., JazzCash mobile wallet number, Easypaisa account, bank account details, card details), deposit history and withdrawal records;
• Account Data: Username, hashed password, account balance, bet and game history, bonus and promotion usage, and account preference settings;
• Technical Data: IP address, device identifiers, browser type and version, operating system, time zone, referring URLs and pages visited within the Platform;
• Usage Data: Information about how you navigate and interact with the Platform, session duration, features used and game activity;
• Communications Data: Records of correspondence with the p111 support team, including emails, live chat transcripts and ticket submissions.

4. How We Collect Your Data

p111 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion;
• Automated collection: Technical and usage data collected automatically when you access the Platform through cookies, log files, pixel tags and similar tracking technologies;
• Third-party sources: Identity verification data obtained from third-party KYC and fraud prevention service providers; payment verification data from payment processors such as JazzCash and Easypaisa.

5. Purposes and Legal Basis for Processing

p111 processes your personal data for the following purposes:

• Account management: To register, maintain and administer your p111 account (legal basis: performance of contract);
• Payment processing: To process deposits, withdrawals and refunds via your chosen payment method (legal basis: performance of contract);
• Identity verification (KYC): To verify your identity, age and address in compliance with anti-money laundering and responsible gaming obligations (legal basis: legal obligation);
• Fraud prevention and security: To detect, investigate and prevent fraudulent, abusive or unlawful activity on the Platform (legal basis: legitimate interest);
• Customer support: To respond to your enquiries and resolve complaints (legal basis: performance of contract);
• Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where necessary (legal basis: legal obligation and legitimate interest);
• Marketing communications: To send promotional offers and updates where you have provided consent; you may withdraw consent at any time by contacting [email protected] (legal basis: consent);
• Platform improvement: To analyse usage patterns and improve the performance, security and content of the Platform (legal basis: legitimate interest).

6. Disclosure of Personal Data

p111 does not sell your personal data to third parties. We may disclose your data to the following categories of recipient where necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, card scheme operators and crypto payment processors, solely to facilitate transactions;
• KYC and identity verification providers: Third-party services engaged to verify identity documents and screen against sanctions and fraud databases;
• IT and platform service providers: Cloud hosting, security, analytics and customer support software providers operating under data processing agreements with p111;
• Regulatory and law enforcement authorities: Where p111 is legally required or compelled by court order to disclose data to competent authorities.

All third-party service providers engaged by p111 are contractually required to process personal data only for the purposes specified by p111 and to maintain appropriate security standards.

7. International Data Transfers

The p111 Platform may engage service providers located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, p111 will implement appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to protect your data during transfer and processing.

8. Data Retention

p111 retains your personal data for as long as your account remains active and for a further period as required by applicable law. Transaction records, identity verification documents and account history are typically retained for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping obligations.

Usage and technical data that is not tied to account activity is retained for shorter periods consistent with the purpose for which it was collected. When personal data is no longer required, it is securely deleted or anonymised.

9. Cookies and Tracking Technologies

The p111 Platform uses cookies and similar technologies to maintain session state, remember your preferences, detect fraud and analyse usage. Specifically, p111 uses:

• Essential cookies: Required for the Platform to function correctly, including maintaining your logged-in session;
• Analytics cookies: Used to understand how users navigate the Platform and identify areas for improvement. Data collected is aggregated and does not identify individual users;
• Security cookies: Used to detect and prevent fraudulent activity, bot access and credential-stuffing attempts.

You may configure your browser to block or delete cookies, though doing so may affect the functionality of certain Platform features, including the ability to remain logged in to your p111 account.

10. Security Measures

p111 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration and destruction. These measures include SSL/TLS encryption for all data in transit, hashed storage of passwords, access controls limiting data access to authorised personnel, and regular security assessments of Platform infrastructure.

Notwithstanding these measures, no data transmission over the internet can be guaranteed as completely secure. Users are responsible for maintaining the confidentiality of their own login credentials and for ensuring that devices used to access p111 are adequately secured.

11. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by p111:

• Right of access: You may request a copy of the personal data p111 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to restriction: You may request that p111 restrict processing of your data in certain circumstances;
• Right to object: You may object to processing based on legitimate interest, including direct marketing;
• Right to data portability: Where technically feasible, you may request transfer of your data to another controller in a structured, machine-readable format.

To exercise any of these rights, please contact the p111 team at [email protected] with your account username and a clear description of your request. p111 will respond within a reasonable timeframe and in any event within any applicable statutory deadline.

12. Children and Minors

The p111 Platform is strictly for persons aged 18 and over. p111 does not knowingly collect personal data from anyone under 18 years of age. If you believe that a minor has provided personal data to p111, please contact us immediately at [email protected] and we will take steps to delete that data promptly.

13. Changes to This Policy

p111 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, p111 will provide reasonable advance notice via the Platform or by email to your registered address. The revised Policy will take effect on the date indicated at the top of the page. Continued use of the Platform following the effective date constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or p111's data practices, please contact:

Email: [email protected]

p111 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them as promptly as circumstances permit.